MSIX Package getting a exception that stops runtime

Steve Farmer 20 Reputation points

I'm building a MSIX package from an existing application. The program installs great but when it is executed from a .exe inside the MSIX package, I get a graphics issue which stops the application. Here are the error logs (same issue but in two separate logs): Error from log: 101552 error graphics:renderer_common Render library failed to load: context3dfactory.cpp;57 101552 error graphics:renderer_common File_not_found context3dfactory.cpp;59 Error from log: 2024-02-19T20:13:40.875-05:00 External component has thrown an exception. 2024-02-19T20:13:40.891-05:00 at flbase.loadGraphicsMagick(basic_string<char,std::char_traits<char>,std::allocator<char> > ) at System.Windows.Application.<.ctor>b__1_0(Object unused) at System.Windows.Threading.ExceptionWrapper.InternalRealCall(Delegate callback, Object args, Int32 numArgs) at System.Windows.Threading.ExceptionWrapper.TryCatchWhen(Object source, Delegate callback, Object args, Int32 numArgs, Delegate catchHandler) My first idea is that I need to install GraphicsMagick local inside my MSIX package but need some guidance on other options. It is installed in Windows 10 and seems to have all the correct permissions. Looking at ProcMon, it has all the required *.dll files and talks with .NET ok. It also shows all relevant PATH directories (not completely sure). Any help is appreciated.

Microsoft Technologies based on the .NET software framework.
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Accepted answer
  1. Barkha Verma 80 Reputation points

    It seems like your application is encountering a graphics rendering issue when executed from within the MSIX package. The error logs indicate that the render library (context3dfactory.cpp) is failing to load, resulting in a file not found error. Additionally, there's an exception being thrown related to loading GraphicsMagick. Here are a few steps you can take to troubleshoot and potentially resolve the issue:

    1. Verify GraphicsMagick Installation: Ensure that GraphicsMagick is properly installed on the system. Since it's referenced in the error logs, it's possible that the application relies on it for graphics processing. If it's not installed, or if there's a version mismatch, this could lead to errors.
    2. Check File Paths: Double-check that all file paths referenced by the application, including the render library and GraphicsMagick binaries, are correct. It's possible that the application is looking for these files in a specific directory, and if they're not found there, it results in errors.
    3. Permissions: Verify that the MSIX package has the necessary permissions to access and execute GraphicsMagick and other required files. Sometimes, permissions issues can prevent applications from accessing necessary resources.
    4. Dependency Packaging: Consider packaging GraphicsMagick as a dependency within your MSIX package. This ensures that the required libraries are bundled with your application and eliminates any potential issues related to missing dependencies.
    5. Runtime Environment: Ensure that the runtime environment within the MSIX package is configured correctly. This includes setting up the correct PATH variables and any other environment variables required by the application.
    6. Update Graphics Drivers: Sometimes, graphics rendering issues can be resolved by updating the graphics drivers on the system. Make sure that the graphics drivers are up-to-date and compatible with the application.
    7. Debugging: Use debugging tools to further investigate the issue. ProcMon is a good start, but you may also want to use tools like Dependency Walker or Process Explorer to identify any missing dependencies or runtime issues. By following these steps and carefully analyzing the error logs, you should be able to diagnose and resolve the graphics rendering issue with your MSIX package. If the problem persists, you may need to consult with the developers of the application for further assistance.
    1 person found this answer helpful.

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