Adb2c custom policy: show Email Address instead of Sign in Name

2024-02-22T18:19:40.19+00:00

Dear Microsoft Support Team,

I have successfully integrated an embedded reset password feature following the guidance provided here and here.

While the integration itself is functional, I have encountered an unexpected change in the title and email text filed displayed on the login screen.

Now current login screen appears as follows:
Screenshot 2024-02-22 at 16.07.56

Prior to the integration, the login screen displayed as expected, similar to the desired view shown below:Screenshot 2024-02-22 at 19.00.53

I have attached the TrustFrameworkExtensions.xml file for your reference. Could you please provide guidance on how to rectify this issue and revert to the previous expected view? I appreciate your assistance in resolving this matter promptly. Kind regards,
Ferdinando.

Microsoft Entra External ID
Microsoft Entra External ID
A modern identity solution for securing access to customer, citizen and partner-facing apps and services. It is the converged platform of Azure AD External Identities B2B and B2C. Replaces Azure Active Directory External Identities.
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  1. JamesTran-MSFT 36,596 Reputation points Microsoft Employee
    2024-02-22T20:32:14.33+00:00

    @Sodano, Ferdinando [COMRES/COLDCHAIN/BLU]

    Thank you for your post and I'm glad that you were able to successfully integrate and embed the password reset feature!

    To hopefully help point you in the right direction when it comes to your login screen displaying the incorrect text, I'll share my findings below.

    Findings:

    After reviewing your TrustFrameworkExtensions.xml, I noticed that you're customizing your B2C UI using HTML templates located within your Azure Blob storage account - adb2ccustompagesdev. In order to restore your login page to its original formatting, you should be able to modify the HTML document located within adb2ccustompagesdev.

    User's image

    From the ContentDefinition element "api.signuporsignin", the LoadUri attribute is set to https://adb2ccustompagesdev.blob.core.windows.net/adb2c/unified.html, which means that the custom HTML page located at that URL is used. For more info.

    If you're still having issues, please make sure that you have the correct LoadUri configured for all your ContentDefinition elements

    User's image

    Additional Links:

    I hope this helps!

    If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.


    If the information helped address your question, please Accept the answer. This will help us and also improve searchability for others in the community who might be researching similar information.


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