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Error 50058 - Outlook 2019 Frequent Password Pop-up in Win 11 for O365 Email

Ammar Ali Imrani 0 Reputation points
2024-02-23T07:43:33.8166667+00:00

Hello everyone, I recently set up my Office 365 email in Outlook 2019 on Windows 11. Everything was working smoothly until I registered for fingerprint sign-in. Since then, I've been encountering an issue where the password prompt keeps popping up multiple times throughout the day. The error message appears as follows after selecting the option for 'sign into this app only': Error message after selecting to sign in into this app only instead of Windows

Pop-up message after entering password

I don't want to connect the email with Windows account. Its frustrating..
I've already removed the account from everywhere and tried all online solutions, but the issue still persists.
Any insights into why this might be happening and how I can resolve it would be greatly appreciated. Thank you in advance for your help!

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,586 questions
Outlook Management
Outlook Management
Outlook: A family of Microsoft email and calendar products.Management: The act or process of organizing, handling, directing or controlling something.
5,181 questions
Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
9,435 questions

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  1. ChristyZhang-MSFT 22,951 Reputation points Microsoft Vendor
    2024-02-26T02:07:19.7733333+00:00

    Hi @Ammar Ali Imrani ,

    Welcome to our forum!

    In order to further confirm the issue, it's suggested that you could log in to your web mail to check if the issue persists.

    In terms of Outlook client, considering the impact of the corrupted credentials, it's suggested that you could try to remove the corrupted credentials. You can go to control pane>Credential Manager>Windows Credentials>Generic Credentials, choose you outlook accounts and click on Remove.
    No certificates. Generic Credentials Internet or network address: MicrosoftAccountuse User name: Password: • Persistence: Local computer Edit Remove Add a generic credential Modified: Modified: Today (D Today @

    If the issue persists, it is suggested that you could try to create a new profile (Control Panel>Mail>Show Profiles>add) and add the account for testing to check if there are some differences.

    Hope to help you!

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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