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Windows laptop stuck on Just a moment... after a fresh install of windows.

samson 0 Reputation points
2024-02-23T14:51:34.7666667+00:00

i was helping my grandfather to clean his laptop, and it turns out I cant access the settings app, it just closes after showing the gear icon. no new programs can be installed or updated and it was a mess. I cleared the amount of apps starting up and made some storage but it was still slow and some error messages were shown. these errors turned out to be system files corrupted so I reset the pc. I did not use a bootable drive, i just did it by hitting shift+restart and then troubleshoot as i couldnt access the settings app. After resetting, it installed windows, but right after it goes onto the just a moment screen and then it would never stop turning. I left it overnight, reset the pc by force shutting down multiple times and repeating the process but im back at the beginning with the dots circling around any help would be appreciated.

Windows for business | Windows Client for IT Pros | User experience | Other
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  1. Reza-Ameri 17,346 Reputation points Volunteer Moderator
    2024-02-23T21:45:27.53+00:00

    In this case, you should boot Windows and then try to perform a repair or clean install of Windows. I believe there is a error in the loading of current Windows. In addition, if you force shutdown three times, then it should open Windows Recovery Environment which you have access to Command prompt and other tools to troubleshoot the problem.

  2. Reza-Ameri 17,346 Reputation points Volunteer Moderator
    2024-02-25T21:58:37.4233333+00:00

    I believe something is wrong with the recovery process. I advise you to create a bootable media and boot with it and try install the Windows. Make sure your Windows is activated and create a correct edition Pro or Home and architecture 32 or 64. Have a look at: https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d And see if this solve the problem.

  3. Wesley Li 11,290 Reputation points
    2024-02-26T10:29:44.5633333+00:00

    Hello Here are a few suggestions that might help:   Unplug USB Devices: If the laptop is stuck on the ‘Just a Moment’ screen, unplug any USB devices, especially a wireless mouse or keyboard.   Disable Internet Connection: You can either turn off WiFi or remove the ethernet plug.   Safe Mode: Boot your Windows 10 into safe mode. Safe mode is a feature of Windows that boots Windows with the least number of required files.   Modify System Notifications: Start Windows in Safe Mode. Right-click on the Start Menu and select Settings. Select System option in the new window. Under the left navigation pane, select Notifications & actions. Uncheck the following two options under Notifications.   Disable Automatic Restart: Start Windows in Safe Mode. Press Win key + R to open the Run window. Type sysdm.cpl and press OK to bring up a new window. Go to the Advanced tab. Under Start-up and Recovery, select Settings. Uncheck the Automatically restart option.   Reinstall Windows: Since the built-in reset option encountered an error, it is suggested that you reinstall Windows by creating a bootable drive.   If these steps do not resolve the issue, it might be worth taking your PC to a professional for a check-up.

  4. Israa Alasmar 0 Reputation points
    2024-04-01T18:29:38.0833333+00:00

    Hi! I am having the exact same problem and have been struggling for days. How did u solve it plz? I tried everything but nothing is working

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