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The authenticator microsoft account is not doing recovery on my new phone

Sulaiman 1 Reputation point
2020-11-10T10:41:28.817+00:00

Saya mengganti ponsel lalu instal aplikasi Microsoft authenticator dan melakukan pemulihan akun. Tapi setelah login akun saya tidak ada pemulihan kode authenticator padahal detail akun cadangan cloud tersimpan dengan baik

Translated from Indonesian to English:

I changed the phone then installed the Microsoft authenticator app and did an account recovery. But after login to my account there is no authenticator code recovery even though the details of the cloud backup account are saved properly

Microsoft Security | Microsoft Authenticator
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  1. Dyanto Dyanto 0 Reputation points
    2023-08-08T06:42:55.64+00:00

    why can my account be like this, can't be used. although I don't think I did anything wrongUser's image

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