2016 people search error -The base type Microsoft.Office.Server.Search.Internal.UI.SearchResultsLayoutPage is not allowed for this page.

Question

2016 people search error -The base type Microsoft.Office.Server.Search.Internal.UI.SearchResultsLayoutPage is not allowed for this page.

kansri 26

We have Sharepoint 2016 on Premise. When searching for People throws an exception The base type 'Microsoft.Office.Server.Search.Internal.UI.SearchResultsLayoutPage' is not allowed for this page. The type Microsoft.Office.Server.Search.Internal.UI.SearchResultsLayoutPage, Microsoft.Office.Server.Search, Version=16.0.0.0, Culture=neutral, PublicKeyToken=71e9bce111e9429c could not be found or it is not registered as safe.

Added the safecontrol in webconfig but didn't help. Logs files doesn't show any errors related. Please advise.
Selected people and searched by name in web application

Erin Ding-MSFT 4,476 Reputation points

2020-11-11T03:02:33.36+00:00

@kansri

Based on your description, your issue is more related to SharePoint. We will help you remove "office-itpro" tag, and add the appropriate tag "office-sharepoint-server-administration".

If an Answer is helpful, please click "Accept Answer" and upvote it.
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Erin Ding-MSFT 4,476 Reputation points

2020-11-11T03:02:33.36+00:00

@kansri

Based on your description, your issue is more related to SharePoint. We will help you remove "office-itpro" tag, and add the appropriate tag "office-sharepoint-server-administration".

If an Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 1

Jerry Xu-MSFT 7,961

Hi, @kansri ,

As adding the safecontrol in webconfig does not help, please have a try to reset the people result page to site definition. Go to the Search Center>Site Settings>Rest to site definition. Then fill in the people search result page URL to reset it.

If this does not help, would you like to provide more information about your situation? Does this issue only occur in people search? Are you modifying the search result page?

If an Answer is helpful, please click "Accept Answer" and upvote it.
**Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. **

kansri 26 Reputation points

2020-11-11T19:02:24.77+00:00

I tried the people search result page url to reset but didn't help. It was working until the October updates(KB4580346) were installed on the server.
Its happening with conversations, People and everything. Only search this site is working. After the updates search was not working so added the missing assemblies in the web config and was able to access search service application but noticed people search is not working.
kansri 26 Reputation points

2020-11-11T19:04:41.913+00:00

Above is the screenshot of the options that are not working
Jonathan Herschel 16 Reputation points

2020-12-02T14:24:58.673+00:00

I have the same issue after installing October Security Update, put in ticket with Microsoft Support. Any updates on resolution?

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2016 people search error -The base type Microsoft.Office.Server.Search.Internal.UI.SearchResultsLayoutPage is not allowed for this page.

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