Microsoft Graph APIs Reporting InvalidAuthenticationToken as of Yesterday

Bradley Stone 21 Reputation points
2020-11-11T14:08:27.49+00:00

As of yesterday my application using Office 365 accounts are reporting the following error on requests to graph APIs (email, onedrive, etc)

{
"error": {
"code": "InvalidAuthenticationToken",
"message": "Access token validation failure.",
"innerError": {
"date": "2020-11-11T13:27:22",
"request-id": "f528a476-f882-4d0b-9aab-b5657245e2c0",
"client-request-id": "f528a476-f882-4d0b-9aab-b5657245e2c0"
}
}
}
Things still work find using outlook.com accounts... it's just office 365 accounts reporting this error.

I am confused as to how this would just start all of a sudden after working for more than 3 or more years. This is causing huge problems for customers using the API services.

I have tried re-registering and getting a new token, refreshing tokens, and still get the same error.

Thank you for any assistance. I guess I am not sure what else to provide as it's been a standard request token/refresh that's worked for a while and nothing on my end has changed.

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
21,469 questions
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Accepted answer
  1. soumi-MSFT 11,771 Reputation points Microsoft Employee
    2020-11-12T13:52:56.057+00:00

    Based on the troubleshooting we figured out that the issue was with the tokensize. Since the entire token was not received by the application hence the error was popping up.

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1 additional answer

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  1. Bradley Stone 21 Reputation points
    2020-11-12T13:42:33.413+00:00

    The issue was on my end. I didn't realize the token size had changed > 2kb so I wasn't getting the entire token. Thank you for your support and help!

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