Computer freezing constantly

Question

A few days ago my computer hardfroze after alt-tabbing from a game to another program.
The problem kept persisting during the next weeks. I've tried various solutions, but I've yet to come to an answer.

In the logs i found the following:

Logboeknaam: System
Bron: Microsoft-Windows-WHEA-Logger
Datum: 22/10/2020 22:43:09
Gebeurtenis-id:1
Taakcategorie: Geen
Niveau: Fout
Trefwoorden: WHEA Error Event Logs
Gebruiker: LOCAL SERVICE
Computer: DeCisse
Beschrijving:
Er is een onherstelbare hardwarefout opgetreden. De gegevenssectie van deze gebeurtenis bevat een registratie waarin de omstandigheden zijn beschreven.
Gebeurtenis-XML:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-WHEA-Logger" Guid="{c26c4f3c-3f66-4e99-8f8a-39405cfed220}" />
<EventID>1</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2020-10-22T20:43:09.3923324Z" />
<EventRecordID>3775</EventRecordID>
<Correlation ActivityID="{97fe46f9-6699-4969-a038-91b9647450a0}" />
<Execution ProcessID="3880" ThreadID="4584" />
<Channel>System</Channel>
<Computer>DeCisse</Computer>
<Security UserID="S-1-5-19" />
</System>
<EventData>
<Data Name="Length">3304</Data>
<Data Name="RawData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</EventData>
</Event>

Has anyone got a clue on what my problem is/how to fix it?

Thanks in advance,
Cisse

Answer 1

Hi,

Is “Ctrl + Alt + Del” ok on console?
Any error in event log? Any error message box pop up?
What have been changed on OS / APP / hardware level before the hang issue?

Try disable anti-virus softare, update your apps and update the system to a newer version.

Best regards,
Molly

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Answer 2

Do you face the same in Safe mode also?