Hello, I suggest that you could perform a clean boot to disable some third-party software service to check. How to perform a clean boot in Windows - Microsoft Support Then use security software for a full scan. The thumbprint is a unique identifier for the certificate, similar to a fingerprint. You should not install a certificate unless you’re certain it’s trustworthy. If you’re not sure, you should contact the Certificate Authority (CA) directly. In this case, the CA is VeriSign. Here’s what you can do: Note down the thumbprint of the certificate. Look up the contact details for VeriSign (now known as Symantec Website Security). Contact them directly and provide them with the thumbprint. They should be able to verify whether the certificate is legitimate. If you received the certificate from a website or via email, it could be a sign of a security threat. Do not install the certificate until you have verified its origin. Best Regards, Hania Lian
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