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Dear Sir/Madame, Due to an error, our administrators locked everyone, including them selfs, out of the Microsoft environment since February 20th. This is another environment as the one I am registring this question from. We have logged a ticket but keep being send from support desk to support desk. Despite all good intentions, we are not yet confident that our problem is solved soon. Please help us gaining access to our environment as this is really starting to hurt our business. Kind regards, Arnoud de Jong Director Operations and Solutions UnameIT.
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In this kind of issue if you don't have a break Glass account unfortunately there is no solution from your side to do ,you must ask the help of microsoft support to unlock the situation:
https://serviceshub.microsoft.com/support/create https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
Please don't hesitate to accept helpful answer
Thank you, but this does not solve our problem. We have already logged a ticket via the suggested telephone number. Logging a ticket via the webpage is not possible whithout a business account. The only response so far is that we get send to different support teams. Please help! This is hurting our business.
The problem is solved. Via Twitter the Azure team raised the severity of the ticket.
Good news happy for you
