Definition Update for Windows Defender Antivirus - KB2267602 (Definition 1.277.947.0) - Error 0x80d02002

Question

Good day , I would like to seek on your assistance on this issue mostly of our server encounter this issue . Ive tried all suggestion on this issue , restore health , sfc ,and dism via updating to the img still the issue persists . Ive also tried the reinstalling the OS on top still the issue persists. Our set up is WSUS for managing our updates and CS for the endpoint.

net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
Ren C:\Windows\System32\catroot2 Catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

Answer 1

Hello The error code 0x80d02002 is often associated with update issues. Here are some additional steps you can try:   Manually Download the Update: You can manually download the update from the official Microsoft website. After downloading, try installing the update manually. [Latest security intelligence updates for Microsoft Defender Antivirus and other Microsoft antimalware - Microsoft Security Intelligence](https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.microsoft.com%2Fen-us%2Fwdsi%2Fdefenderupdates&data=05%7C02%7Cwesleyl%40wicresoft.com%7C8723c0d5c17848159f7008dc384653d1%7Cb2ae8dd9097749768706861b488b1512%7C0%7C0%7C638447121936432400%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=UYrZzDvXbl3WoxsVehQeufYyrJiyN2Lhezt%2Fiqn3g6Q%3D&reserved=0"原始 URL: https://www.microsoft.com/en-us/wdsi/defenderupdates。如果你信任此链接, 请单击或点击。")   Check for Third-Party Antivirus Software: If there’s any third-party antivirus software installed on your server, it might be interfering with the Windows Defender updates. Consider disabling or uninstalling the third-party antivirus software temporarily and then try to install the update again.   Apply Group Policy for Security Intelligence Updates: There’s a Group Policy setting that allows you to define the order of sources for downloading security intelligence updates. You can try adjusting this setting to see if it resolves the issue. [Issues updating Windows Defender (KB2267602 will not install) - Microsoft Q&A](https://apc01.safelinks.protection.outlook.com/?url=https%3A%2F%2Flearn.microsoft.com%2Fen-us%2Fanswers%2Fquestions%2F953908%2Fissues-updating-windows-defender-%2528kb2267602-will-n&data=05%7C02%7Cwesleyl%40wicresoft.com%7C8723c0d5c17848159f7008dc384653d1%7Cb2ae8dd9097749768706861b488b1512%7C0%7C0%7C638447121936447656%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&sdata=VVN0JSrD%2Bfm9m1EdnpJmsn9eLmh551qEXgcglP%2FqtvE%3D&reserved=0"原始 URL: https://learn.microsoft.com/en-us/answers/questions/953908/issues-updating-windows-defender-%28kb2267602-will-n。如果你信任此链接, 请单击或点击。")   Check Network Adapter: In some cases, the update for Windows Defender can cause issues with the network adapter. If you notice any network issues after trying to install the update, consider updating the drivers for your network adapter.