My microphone is not working and I do not know how to fix it.

Question

I have gone into setting under audio. I do not see anything to change. I have gone into device manager under audio and sound. Nothing there relates to microphone. I do not know how to fix it. I need help. I do not know what a tag is.

Answer 1

Hi @Jeanne Moreland

Based on your description, here are some possible solutions that you can try:

• Check if you have selected the right audio device in Microsoft Teams.
• Check and configure your privacy settings in Windows. Settings > Privacy & Security > Microphone > Let apps access your microphone > Microsoft Teams.
• Sign out of Teams and sign back in again.
• Update MS Teams to the latest version.
• Uninstall Teams from your device, then reinstall it.
• Clear the Teams cache from your device.
• If you’re using the Teams desktop or mobile app, try using the web version: https://teams.microsoft.com/.

Hope the above information is helpful for you!

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