How to unlock outlook email account?

ATB 0 Reputation points
2024-02-29T03:14:04.5166667+00:00

I've been sending lots of emails because I'm applying for work. Then, my Outlook account was locked suddenly. I can't no longer log in anymore. Sending verification through phone number is not even an option. I'm quite desperate. My Outlook account is where my work depends on.

Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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  1. SokiGuo-MSFT 31,551 Reputation points Microsoft External Staff
    2024-02-29T08:20:19.5733333+00:00

    Hi @ATB

    Looks like the issue is more related to your account, please kindly understand that the Outlook tag here we mainly focus on general issues about Outlook desktop client.


    What is your account type? If your account is a outlook.com account, you can use this document to unlock your account: https://support.microsoft.com/en-us/office/unblock-my-outlook-com-account-f4ad2701-d166-4d8b-8a6a-9af2a1f8a4c4.

    Alternatively, you can fill out this form to recover your Microsoft account:

    https://support.microsoft.com/en-us/account-billing/help-with-the-microsoft-account-recovery-form-b19c02d1-a782-dee6-93c3-dc8113b20c42.


    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.


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