I completed an Excel Exam and got the Certificate on September 18, 2021. My university emailed me the PDF with the Certification Number (can't show private info here). But now when I look up my Online Certificate in my Microsoft Learn account, the certification number of that Excel Credential is different. Please tell me which one is valid? Because my university requires these certificates for my graduation. I will need to print them out in the future so I need to determine which one is valid. My Microsoft Certification ID: 992020653

Hi @ Hong Thai Binh The Microsoft Q&A platform currently does not provide support for Certifications inquiries. I would recommend that you seek assistance in the designated Microsoft Credentials forum instead. Thanks for your understanding. If the answer is helpful, please click " Accept Answer " and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

My PDF & Online Excel Certificate number are different. Which one is valid ?

Accepted answer

Jiajing Hua-MFST 9,015 Reputation points Microsoft Vendor

2024-02-29T08:41:48.8366667+00:00

Hi @Hong Thai Binh

The Microsoft Q&A platform currently does not provide support for Certifications inquiries.

I would recommend that you seek assistance in the designated Microsoft Credentials forum instead.

Thanks for your understanding.

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment". Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.
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1 person found this answer helpful.
Hong Thai Binh 20 Reputation points

2024-03-01T01:54:23.0566667+00:00

Hi, I couldn't create the display name to ask the question in Credentials forum (it stopped working when I click "Finish"). Waited for one day but it still is the same. So can you please help me solve this problem in this thread ? Thank you. Or somehow connect me with Credentials Support team.

Jiajing Hua-MFST 9,015 Reputation points Microsoft Vendor

2024-03-01T06:15:09.5033333+00:00

Hi,

I want to help you, but this issue is out of my support scope.

I created a thread for you in that forum by pasting the content from Q&A. You can wait for replies in this new post.

https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_cert-mcp_certificates-mcp_supportother/my-pdf-online-excel-certificate-number-are/70574858-7bfc-41d1-85b8-1c69d69fe79f

Hong Thai Binh 20 Reputation points

2024-03-01T15:21:01.4433333+00:00

Oh thank you for this solution. Can you somehow give me the access to that "Hong Thai Binh" account so I can reply/discuss if someone answers that thread ? I still can't create the account to interact with that forum. And I can't even use that name since it is already created now lol.

Thanks again.

Jiajing Hua-MFST 9,015 Reputation points Microsoft Vendor

2024-03-04T07:09:29.2833333+00:00

Sorry, I will change the account name, but the email account is a personal Microsoft account.
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My PDF & Online Excel Certificate number are different. Which one is valid ?

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