Unable to login to Document Intelligence studio

Question

Hi Team, I'm getting below error pop-up while launching Azure Document Intelligence Studio (for Custom Extraction Models or for any Pre-built models).. getting this error from last 3 to 4 hours. TypeError__ Cannot read properties of undefined (reading 'status') Please suggest a solution for this issue Thanks

Answer 1

Hi @Kalyan Gandham,

Thank you for reaching out to Microsoft Q&A forum!

The error message indicates that there is an issue with the Azure Document Intelligence Studio. To resolve this issue, you can try the following steps:

• Try using a different browser to launch the Azure Document Intelligence Studio.
• Clear your browser cache and cookies, then try launching the Azure Document Intelligence Studio again.
• If the issue persists, try creating a new Azure Document Intelligence resource and see if the issue occurs with the new resource.

If none of the above step's work, please provide more details about the issue and providing the screen shot of the error.

Hope this helps. Thank you.

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Answer 2

I solved it by opening it in edge