Lifespan of conversation id created between bot and user

Hasit Parmar 0

We are using botframework-connector SDK for python for implementating bot, in that we would like to retrive user's conversation ID whenever user install teams bot in personal scope or groupchat. To get conversation id we were listening on_installation_update_add event of botbuilder.core.teams.TeamsActivityHandler and using turn_context.activity.conversation.id to that get conversation id.

Is there any expiry time for this conversation ID?
Can i believe that conversation id would be unique globally (Across multiple orgs)? which refers unique connection between user and bot.
Can i flooded a message (adaptive card) on the same conversation id within teams bot limits.

1 answer

Sedat SALMAN 13,740 Reputation points

2024-02-29T18:28:40.65+00:00

Conversation IDs in the Bot Framework are unique within the scope of a specific channel and bot interaction. They remain valid as long as the conversation is active and not deleted. Regarding uniqueness, while they are unique per channel and bot, they are not necessarily globally unique across all organizations or instances. You can send messages, including adaptive cards, to a conversation ID in Teams within the limits set by the Bot Framework and Microsoft Teams.
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Hasit Parmar 0 Reputation points

2024-03-01T15:02:31.78+00:00

Thanks for your reply

Just want to confirm few points.

Our bot would be supported for all three scopes of MS Teams (personal, groupchat, and channel) So conversationId in these cases wouldn't be sufficient enough to identify unique chat between user and bot (Considering multiple orgs), Is this correct? Also, our bot is only designed for message channel - teams.

Also, need some technical help, I was refering botbuilder JS package for implementing bot. and in that there is one method connectorClient.conversations.sendToConversation which is specifically used for sending message on particular conversation, as per my knowledge it accepts two parameters conversationId and Message payload. Can i believe this message would be sent to valid user?

Hasit Parmar 0 Reputation points

2024-03-04T13:34:34.32+00:00

@Sedat SALMAN Can you please share your thoughts on above?

Prasad-MSFT 6,671 Reputation points Microsoft Vendor

2024-03-05T11:53:55.3133333+00:00

Hasit Parmar -

1.Yes, you are correct. The conversationId in MS Teams is not sufficient to identify a unique chat between a user and a bot, especially when considering multiple organizations. You can use the combination of conversationId and tenantId to identify a unique chat between a user and a bot.

https://learn.microsoft.com/en-us/microsoftteams/platform/bots/how-to/conversations/send-proactive-messages?tabs=dotnet

2.connectorClient.conversations.sendToConversation method is used to send a message to a specific conversation, and it accepts two parameters: conversationId and message payload. If you provide the correct conversationId and a valid message payload, the message should be sent to the intended user.

Hasit Parmar 0 Reputation points

2024-03-05T16:39:47.1633333+00:00

Thanks for confirmation, can you please share some references of teams bot samples indicating proactive messaging using conversationId and tenantId, i checked couple of microsoft or botbuilder official repos but most of them using only conversationId (Not tenantId) while sending proactive message.

Also, I have one query that let's say there is one Bot with id B1 installed in multiple orgs (O1, O2, O3), and users of these org would be able to add bot in personal, groupchat and team, so in this case all the conversations (with any user of O1/O2/O3) in which bot B1 has involved having unique value of conversationId? It can't be duplicate, Is this correct?

Prasad-MSFT 6,671 Reputation points Microsoft Vendor

2024-03-06T05:10:50.9766667+00:00

Samples that might help:
1.https://github.com/OfficeDev/Microsoft-Teams-Samples/tree/main/samples/bot-conversation
2.https://github.com/OfficeDev/Microsoft-Teams-Samples/tree/main/samples/bot-proactive-messaging/csharp

When a bot is added to multiple organizations and engages in conversations with users from different organizations, the conversationId will be unique for each conversation, ensuring that messages are delivered accurately to the intended recipients.

Sedat SALMAN 13,740 Reputation points

2024-03-06T14:09:21.0933333+00:00

hello @Hasit Parmar sorry for the delay

in addition to Prasad the following links contains multiple samples

https://github.com/OfficeDev/Microsoft-Teams-Samples

you can follow the main page for the tutorials and examples too
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Lifespan of conversation id created between bot and user

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