Authentificator code suddenly doesn't work anymore

Question

I can't access my e-mail account anymore because the auth. code is wrong apparently. It did work yesterday and it also works for paypal e.g. How can I fix this issue?

Answer 1

Thanks for posting your question in the Microsoft Q&A forum. The authenticator app relies on time-based codes (TOTP - Time-based One-Time Password). Ensure that the time on your device where the authenticator app is installed is synchronized accurately. Incorrect time settings can lead to code generation issues.

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