If someone changed email and password on my microsoft account is there a wahy to get baqck in with recovery code and maybe old emails and passwords?

Question

My account is hacked and i have old email old password and recovery code, can I get my account back?

Answer 1

@Wesley Amato

Thank you for your post!

When it comes to getting back into your account (Outlook or Microsoft accounts) - if someone changed your login info entirely, for example to a completely different email address and password, and now you're completely locked out. Unfortunately, the recommended way to regain access to your account is through the account recovery form, if you can't receive a verification code for any reason or reset your password.

If you're working in MS Entra ID, for future reference I'd also recommend creating and managing an emergency access account in MS Entra ID, this will help prevent being accidentally locked out of your MS Entra ID organization for any reason.

Additional Links:

• Help with the Microsoft account recovery form
• I can't sign in to my Microsoft account
• Back up and recover account credentials in the Authenticator app

I hope this helps!

If you have any other questions, please let me know. Thank you for your time and patience throughout this issue.

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