O365 Encrypted Email - Is there a way to confirm if it was opened by the recipeint?

Paul Goble 20 Reputation points
2024-03-01T18:20:42.8233333+00:00

We had a user send an O365 encrypted email to a recipient outside of the company/domain. Is there a report that will tell me if this email was opened?

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Outlook | Windows | Classic Outlook for Windows | For business
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
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  1. Kael Yao 37,746 Reputation points Moderator
    2024-03-04T02:09:44.1833333+00:00

    Hi @Paul Goble

    As a sender, you can request a read receipt from the recipient when you send the email in Outlook.

    The detailed steps are introduced in this link:

    Add and request read receipts and delivery notifications in Outlook for Windows

    However, please note that there is no method to force the recipient to send the read receipt.


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