O365 Encrypted Email - Is there a way to confirm if it was opened by the recipeint?

Question

We had a user send an O365 encrypted email to a recipient outside of the company/domain. Is there a report that will tell me if this email was opened?

Answer 1

Hi @Paul Goble

As a sender, you can request a read receipt from the recipient when you send the email in Outlook.

The detailed steps are introduced in this link:

Add and request read receipts and delivery notifications in Outlook for Windows

However, please note that there is no method to force the recipient to send the read receipt.

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