Failed to enroll Windows 11 computer

Question

I used my admin account to enroll two Windows 11 computers to Intune, but all failed. Got the same error after I entered my account in the Access work or school account page:

Your Organization doesn't support this version of Windows. (0x80180014).

Please help to fix the issue.

Answer 1

There might be a Enrollment restriction configured in the Intune admin center.

We could check that first. They might have allowed or denied specific versions of the Windows OS.

Answer 2

Hi,

Thank you for posting in Microsoft Q&A forum.

1,Agree with @ChhaviKalra . Please help check the enrollment restriction policy settings to see if the Windows platform is blocked in Device Type Restriction .

2,Please check the event log entries under Applications and Services Logs – Microsoft-Windows-DeviceManagement-Enterprise-Diagnostics-Provider/Admin to see if there is any further information.

Similar thread for your reference:

Intune Enrollment Errors 0x80180014 80180003 Unknown Win32 Error Code Failed Issue

Hope it helps. Thanks for your time.

Best regards,

Simon

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Answer 3

Hi,

Just checking in to see if there is any update. May we know the current status of the question? If there is any other assistance we can provide, please feel free to let us know, we will do our best to help you.

Thanks and regards,

Simon