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Circular sign in requests

Matthew Ferrie 51 Reputation points
2024-03-03T02:13:56.7+00:00

I'm trying to sign in to my school's account but I appear to have locked myself out of authenticator, because it requires me to use authenticator in order to set up authenticator.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. Dillon Silzer 57,491 Reputation points
    2024-03-03T21:16:58.86+00:00

    Hi Matthew,

    You will need to contact your school's IT resources/department to have them reset your MFA methods. You can refer them to this documentation:

    Manage user authentication options

    https://learn.microsoft.com/en-us/entra/identity/authentication/howto-mfa-userdevicesettings#manage-user-authentication-options

    If this is helpful please accept answer.

    1 person found this answer helpful.

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