How to get my instagram 2 factor authentication back

Amirah Omer 0 Reputation points
2024-03-05T00:01:06.56+00:00

I set up 2 factor authentication with Instagram and Microsoft authenticator on my S21. I then got a new phone (S23) and everything supposedly transferred over. I factory reset my old phone and gave it away. When I logged in to Microsoft authenticator on my new phone everything was there apart from Instagram. How do I get it back as I can't log in to my Instagram without the code from the authenticator app? I can't find where I saved the backup codes, if I did.

Microsoft Security | Microsoft Authenticator
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  1. Vahid Ghafarpour 23,385 Reputation points Volunteer Moderator
    2024-03-05T02:14:52.8033333+00:00

    In the absence of a backup for restoration, the sole recourse is to utilize the account recovery methods provided by each service provider. The Microsoft Authenticator functions solely as a code generator.

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