Hello,
While Windows Tools is a virtual shell location, it has a physical location that represents its content. It can be found under the following path %ProgramData%\Microsoft\Windows\Start Menu\Programs\Windows Tools. Please check if it could be found in this location.
If still can't see the folder, try to create a new user account to log in the machine to check.
Also you may could perform a in-place upgrade to repair system file by using win 11 23H2 iso.
How to Repair Windows 11 With an In-Place Upgrade (and Keep Your Personal Data) (howtogeek.com)
Please Note: This response contains links to third parties, which we provide for convenience of reference, and Microsoft cannot guarantee the validity of any information and content in this link.
Best Regards,
Hania Lian
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