Hi there, I've been having trouble enabling SFTP on my Blob storage account and received an error message saying "Failed to update SFTP settings for account 'accountname'. Error: The value 'True' is not allowed for property isSftpEnabled." I have Azure Blob Storage V2 and hierarchical namespace enabled, and it was working fine until last night. I'm unsure what went wrong or how to fix it. Any advice would be greatly appreciated. Thanks, Stefan

Hi @Anonymous - Thanks for reaching out. If the account meets the pre-requisite and as you mentioned that it was working fine previously, it is quite possible that the account might be going some kind of backend migration. Typically this shouldn’t take much time and you should be able to proceed after waiting for some time. if it still not working even after waiting for hours, you might need to raise a support ticket with storage support team for review.

Error enabling SFTP on Blob storage - 'True' value not allowed for property isSftpEnabled

Accepted answer

Amrinder Singh 5,155 Reputation points Microsoft Employee

2024-03-06T04:30:57.86+00:00

Hi @Anonymous - Thanks for reaching out.

If the account meets the pre-requisite and as you mentioned that it was working fine previously, it is quite possible that the account might be going some kind of backend migration.

Typically this shouldn’t take much time and you should be able to proceed after waiting for some time.

if it still not working even after waiting for hours, you might need to raise a support ticket with storage support team for review.
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Amrinder Singh 5,155 Reputation points Microsoft Employee

2024-03-07T05:07:01.6666667+00:00

Hi @Anonymous - I hope you are doing well.

Following up to check if the above helped out or if you are still facing the issue. If there are any further queries/concerns, please feel free to reach out, will be glad to assist.

If the answer has been helpful, we appreciate hearing from you and would love to help others who may have the same question. Accepting answers helps increase the visibility of this question for other members of the Microsoft Q&A community. Thank you for helping to improve Microsoft Q&A!

Stefan Koppejan 20 Reputation points

2024-03-07T07:28:05.48+00:00

Hi the problem is still there, it's been more than 48 hours. Thanks, Stefan

Amrinder Singh 5,155 Reputation points Microsoft Employee

2024-03-07T11:59:26.51+00:00

Hi @Stefan Koppejan - If the pre-requisite meets and you are still facing the issue, I recommend raising a support ticket with Storage Team to take it further.
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Error enabling SFTP on Blob storage - 'True' value not allowed for property isSftpEnabled

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