The configure option for my admin account Default sign-in method cant be set and is blank.

Question

I am unable to configure the default signin method for my account (is also admin).

This is related to a "More information required" login loop that I can't seem to resolve.

Answer 1

@Michael McMinn

Thank you for posting this in Microsoft Q&A.

As I understand you are trying to change the default sign-in method for your account which is a global admin. But unfortunately, the option is greyed out.

If the Default sign-in method (Preview) is greyed out, the user has no default MFA or only one sign-in method. Therefore, the user needs to add another Authentication method.

Once you add multiple sign-in methods to your account you will see the option something like below,

As shown in the above pic, I added registerd this user to use multiple MFA methods and now I am able to see the option to change the default sign-in option.

Let me know if you have any further questions.

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