How to get GPU quota in Azure Machine Learning (but without premium support)

Question

Any insights on how to place a low priority (C / Minimum) support request to get a GPU-enabled instance quota in Azure ML. Last year it was via typical ticketing, but now once you pick the issue type / problem, it just shows a link to go into the Azure ML Studio, where the UI automates you to submitting a quota increase, but it is hard-coded B / Moderate Severity, which fails for me because I don't pay monthly support, can only do C / Minimum. I've already done a whole cycle of fruitless Azure Support inquiries and got nowhere.

Answer 1

Hi @Curtis Linton,

Thank you for reaching out to Microsoft Q&A forum!

To request a low-priority support request for a GPU-enabled instance quota increase in Azure Machine Learning, you can follow these steps:

1. When opening the support request, select Technical as the Issue type.
2. Select the subscription of your choice.
3. Select Machine Learning as the Service.
4. Select the resource of your choice.
5. In the summary, mention "Increase total compute limits".
6. Select Compute Cluster as the Problem type and Cluster does not scale up or is stuck in resizing as the Problem subtype.
7. On the Additional details tab, provide the subscription ID, region, new limit (between 500 and 2500) and business justification if you would like to increase the total compute limits in this region.
8. Finally, select Create to create a support request ticket.

For more info, please look into the documentation: Manage and increase quotas.

If the preceding instructions prove ineffective, kindly inform me, and I will promptly address your request by taking the necessary actions.

Hope this helps. Thank you.

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