I lost my phone and I am locked out of a few different accounts that require 2-step, but had no data recovery.

cowmilk 10 Reputation points
2024-03-06T11:10:39.8633333+00:00

Hello ,
I lost my phone over a year ago and I had a few apps locked under the authenticator app. I was wondering if there was any way to recover them accounts on my new phone through the authenticator app? I still have access to my emails and I have the app but I had no cloud backup.
Please let me know if you can help.
Thank you in advance :)),
Cowmilk

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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  1. VasimTamboli 4,410 Reputation points
    2024-03-06T12:25:40.76+00:00

    Hi,

    you can ask AAD admin to reset MFA so next when you login it will allow you setup MFA on new phone.

    PFA screenshot for steps.User's image

    Please accept as answer if it helped

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