It is impossible to get a person to help you at MS anymore

Randy Thomas 0 Reputation points
2024-03-06T16:18:11.9466667+00:00

I keep getting a bill and paying for a subscription to visio that I am unable to access and I am unable to see the bill. When I try to just puts me in login loops and none of them work.
I have been trying to fix this for months and I am finally fed up and want an answer.
I call the number on the invoice and all it is now is a voice that sends me in a loop and doesn't actually help before hanging up.

Visio
Visio
A family of Microsoft products used to create diagrams and vector graphics.
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  1. Emi Zhang-MSFT 21,626 Reputation points Microsoft Vendor
    2024-03-07T01:15:02.8833333+00:00

    Hi,

    Where did you buy the product?

    Is there a problem with the bill now?

    You can call the service number below to get human services:

    https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.


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