It is impossible to get a person to help you at MS anymore

Randy Thomas 0 Reputation points

I keep getting a bill and paying for a subscription to visio that I am unable to access and I am unable to see the bill. When I try to just puts me in login loops and none of them work.
I have been trying to fix this for months and I am finally fed up and want an answer.
I call the number on the invoice and all it is now is a voice that sends me in a loop and doesn't actually help before hanging up.

A family of Microsoft products used to create diagrams and vector graphics.
77 questions
0 comments No comments
{count} votes

1 answer

Sort by: Most helpful
  1. Emi Zhang-MSFT 21,626 Reputation points Microsoft Vendor


    Where did you buy the product?

    Is there a problem with the bill now?

    You can call the service number below to get human services:

    Just checking in to see if the information was helpful. Please let us know if you would like further assistance.

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

    0 comments No comments