How can one view and use the contacts from a shared email inbox in the new Outlook?

Question

In the new Outlook of Office 365, a shared email inbox is now only listed under the "Shared with me" folder. However, I cannot find and therefore cannot access or use the contacts of this shared e-mailbox. Are these contacts still possible to add or use?

Answer 1

Hi @Mirjam Roling

Welcome to our forum!

Currently, adding or using contacts from a shared email inbox is not supported in New Outlook.

Please kindly understand that many functions are not designed at present. To get this feature more quickly, I have found a similar post in feedback collection website, and you could vote for it. Many features of our current products are designed and upgraded based on customers’ feedback. You can also make suggestions on that website and hope Microsoft will notice this in the future. Thank you for your understanding and support.

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