Why is authenticator asking me to authenticate

Rebecca Burton 5 Reputation points

Why is it that every time I try to sign in to my outlook I am asked to use my authenticator. Okay no big deal right ? Wrong. Signing into authenticator is giving my a prompt to open authenticator and give code. Okay phone I can’t do that because I am ON authenticator ! How am I supposed to bypass this ! I have deleted authenticator I have signed out I have restarted everything. I cannot sign in to authenticator without using authenticator to get a code! This is an impossible loop that I am stuck in. I even tried on my computer and no such luck same prompt asking for code from authenticator and my authenticator is clearly broken !

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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