Migrating Azure DevOps Server to Azure DevOps Services Fails - Object reference not set to an instance of an object.

Michael Sargent 20 Reputation points
2024-03-07T20:15:58.6866667+00:00

I've gone through the all the instructions and the validation passes but failed during import.

We have a highly customized process and I made changes based on the Migrator.exe validation output to get the validation passed.

The output from the process is:

For the project = 'Application' following errors were encountered. Step : ProcessValidation - Failure Type - Validation failed : Invalid process template: WorkItem Tracking\TypeDefinitions\WorkBreakdown.xml:: Object reference not set to an instance of an object. Step : ProcessValidation - Failure Type - Validation failed : Invalid process template: WorkItem Tracking\TypeDefinitions\TaskQuote.xml:: Object reference not set to an instance of an object. Step : ProcessValidation - Failure Type - Validation failed : Invalid process template: WorkItem Tracking\TypeDefinitions\TaskVOSItem.xml:: Object reference not set to an instance of an object. For the project = 'Framework' following errors were encountered. Step : ProcessValidation - Failure Type - Validation failed : Invalid process template: WorkItem Tracking\TypeDefinitions\DevelopmentCustomer.xml:: Object reference not set to an instance of an object. Step : ProcessValidation - Failure Type - Validation failed : Invalid process template: WorkItem Tracking\TypeDefinitions\DevelopmentInternal.xml:: Object reference not set to an instance of an object. Step : ProcessValidation - Failure Type - Validation failed : Invalid process template: WorkItem Tracking\TypeDefinitions\BugInternal.xml:: Object reference not set to an instance of an object. Step : ProcessValidation - Failure Type - Validation failed : Invalid process template: WorkItem Tracking\TypeDefinitions\BugCustomer.xml:: Object reference not set to an instance of an object. Step : ProcessValidation - Failure Type - Validation failed : Invalid process template: WorkItem Tracking\TypeDefinitions\WorkBreakdown.xml:: Object reference not set to an instance of an object.

I have no idea where to start.

Thanks.

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Accepted answer
  1. Monalla-MSFT 11,551 Reputation points
    2024-03-07T22:28:03.2633333+00:00

    @Michael Sargent - Welcome to Microsoft Q&A and thanks for reaching out.

    Devops is not currently supported here on Microsoft QnA.

    The Community Members and Engineers are actively answering questions in dedicated forums here. Please post your question in that forum:

    https://developercommunity.visualstudio.com/spaces/21/index.html

    https://azure.microsoft.com/en-in/support/devops/

    Hope this helps. and please feel free to reach out if you have any further questions.


    If the above response was helpful, please feel free to "Accept as Answer" and "Upvote" the same so it can be beneficial to the community.


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