OneDrive: We couldn't add a shortcut to AP because this folder is already in your shortcut to Accounting

Cindy Zhang 20 Reputation points
2024-03-08T00:27:13.27+00:00

As the title shows, when I tried to take a shortcut to the folder AP, the error popped up, and I found that under the folder 'Accounting', there was another folder named 'AP', the structure was like :

AP(which I hope to take a shortcut)

Accounting->AP(a different folder which already in my previous shortcut)

I don't know if the name conflict caused the error, what should I do to take the shortcut of the folder 'AP'?

Microsoft 365 and Office | SharePoint | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
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  1. Jiajing Hua 18,065 Reputation points Moderator
    2024-03-08T06:06:45.4166667+00:00

    Hi @Cindy Zhang

    Are 'AP' and 'Accounting' shared folders?

    Where did you add the shortcuts to these two folders? Are they all the same place 'My files'?

    I suggest you add a shortcut of 'AP' folder in another location to have a check.

    You may also try to remove the shortcut of 'Accounting' first, create one of 'AP' folder. And then create the shortcut of 'Accounting' back.


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