Microsoft Teams chat sending File Failed

IT Support 266 Reputation points


We can't send the file and message on microsoft teams chat file but it work one by one. why we can't send in group chat? It shows like that image.

User's image

User's image

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
8,994 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,271 questions
Microsoft Teams Phone
Microsoft Teams Phone
Teams Phone enables call-control and Private Branch Exchange (PBX) capabilities in the Microsoft 365 cloud with Microsoft Teams.
114 questions
{count} votes

Accepted answer
  1. LiweiTian-MSFT 13,660 Reputation points Microsoft Vendor

    Hi IT Support

    Please contact the administrator to run the diagnostic tool in M365 Admin center for users who cannot upload files.

    Please try clearing Teams cache and logging in again.

    User's image

    ********************************************************************************************************* If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread. *********************************************************************************************************

    1 person found this answer helpful.

0 additional answers

Sort by: Most helpful