Add custom attribute with Graph Explorer on a profile card does not work

Question

Hi all,

for quite a time I've been struggling with adding custom attributes on profile cards using Microsoft Graph.

I am testing in a tenant offered by the Developer Program and followed the instructions here: Add or remove custom attributes on a profile card using the profile card API - Microsoft Graph | Microsoft Learn

Adding UserPrincipalName, Fax, StreetAddress, PostalCode, StateOrProvince or Alias is working.

I made sure that the extensionAttribute1 of every user in this test tenant has a value:

However, adding customAttribute1 (as the employee ID) to profile cards is not working. I get this error:

Does anyone have an idea why it is not working?

Kind regards

Birgit

Answer 1

These custom attributes are currently not directly accessible by the profile card in Microsoft Graph hence why you run into this issue. You will likely need to lodge a feature request for this. Here is the link - https://developer.microsoft.com/en-us/graph/support

As a work around, can you try and access the attributes using this below since I see it is available as part of the OnPremiseExtensionAttribute but this depends on whether there was an on prem entity

GET https://graph.microsoft.com/v1.0/users/{id}?$select=onPremisesExtensionAttributes