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Hello everyone,
I'm reaching out to the community for support with a specific issue we've encountered during our Intune enrollment process. We have successfully rolled out the Surface devices using Windows Autopilot provisioning, which usually works without any hiccups. However, we've hit a snag with two of our devices where Windows Autopilot provisioning was inadvertently disabled.
Despite this setback, we've been able to install applications through the Company Portal on these non-compliant devices. Nevertheless, these devices are still marked as non-compliant within the Intune admin center. Our main goal is to find a way to re-provision these devices using Windows Autopilot without having to resort to a reset.
Key Points:
Current State: Able to install applications from the Company Portal, but devices are still marked as non-compliant in Intune admin center.
Questions for the Community:
Is there a known method or workaround to re-provision devices using Windows Autopilot without initiating a reset?
Are there specific settings or configurations within Intune that could facilitate this process for devices previously marked as non-compliant?
Any insights, advice, or shared experiences with similar situations would be immensely appreciated. I'm looking for actionable steps or guidance on how to navigate this issue effectively.
Thank you in advance for your help and support!
Hi,
Just checking in to see if the below answer helped. If this answers your query, do click "Accept the answer” for the same, which might be beneficial to other community members reading this thread. And, if you have any further query do let us know.
Thanks for your time. Have a nice day!
Best regards,
Simon
There are 3 different reset options, but anyway if you want to re-provision, you need to use them. Or re-install clean Win11 from USB media.
I would focus on the root cause, why devices are not compliant, you can dig down to monitoring and see the root cause. I've seen some bugs around compliance setting matching the real situation and I sometime had to lower the compliance requirement to match the hardware on-field.