Sharepoint acess

Question

Hello.

I've been using the same sharepoint site for over a year that i have synced to my desktop.
I'm doing all of my works, in those onedrive folders.

And all of a sudden for no reason what I can see, i cannot acess the sharepoint site anymore. And I cannot sync my onedrive folders on my desktop.

I tried to swap network, and shared network from my phone, and then it works.
Also tried with a collegue who is based on another network, he can acess the sharepoint and still sync onedrive on desktop.

I'm clueless atm, what i should do. I've tried Antivirus scan, reboot router, entered the sharepoint site through VPN and inkognito and no sucess.

Answer 1

Hi @Christian Fagerman,

Please firstly confirm if there is any restrict IP addresses set in your tenant. Reference: Control access to SharePoint and OneDrive data based on network location. If there is no restrict IP addresses, then it might be a network issue. You mentioned that you tried swapping networks and it worked on a different network. You can try contacting your network administrator to see if there are any network issues that might be causing this problem.

---

If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.