Hold on deletion of folders

Aran Billen 496 Reputation points

Hi all,

About a week a go I removed / disabled onedrive retention for onedrive sites on Data lifecycle management

Screenshot 2024-03-08 at 12.10.49

I even used policy look up to see what i had enabled

Screenshot 2024-03-08 at 12.16.33

Microsoft 365
Microsoft 365
Formerly Office 365, is a line of subscription services offered by Microsoft which adds to and includes the Microsoft Office product line.
3,738 questions
A Microsoft file hosting and synchronization service.
801 questions
A group of Microsoft Products and technologies used for sharing and managing content, knowledge, and applications.
9,565 questions
OneDrive Management
OneDrive Management
OneDrive: A Microsoft file hosting and synchronization service.Management: The act or process of organizing, handling, directing or controlling something.
1,116 questions
{count} votes

Accepted answer
  1. Jiajing Hua-MFST 4,600 Reputation points Microsoft Vendor

    Hi @Aran Billen

    Thanks for your sharing.

    Since the Microsoft Q&A community has a policy that "The question author cannot accept their own answer. They can only accept answers by others.", and according to the scenario introduced here: Answering your own questions on Microsoft Q&A, I would make a brief summary of this thread:

    Issue Symptom:

    Unable to delete folders - possible on hold


    But OneDrive retention for OneDrive sites was removed / disabled on Data lifecycle management. Related polices were also checked.

    Current Status:

    This issue was fixed via: https://aka.ms/PillarInvalidRetention (Try to find an invalid retention policy that might be blocking the deletion.)

    If the answer is helpful, please click "Accept Answer" and kindly upvote it. If you have extra questions about this answer, please click "Comment".

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