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I can't activate Entra ID P2 premium to follow training exercises.

Ahmed Jalamneh 5 Reputation points
2024-03-09T12:00:26.62+00:00

I'm trying to activate the P2 premium free trial to follow the training exercises but when I try to set up an account I get this response:

Something happened We need some more information to verify your order. Please contact support for assistance. Click here to open a support ticket. To better assist you, please provide the following information to the Customer Service Representative:

  • Error code 43881.

My exam is in a week and I need it to help me prepare for it

Microsoft Entra ID
Microsoft Entra ID
A Microsoft Entra identity service that provides identity management and access control capabilities. Replaces Azure Active Directory.
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  1. Givary-MSFT 30,931 Reputation points Microsoft Employee
    2024-03-11T07:38:16.2466667+00:00

    @Ahmed Jalamneh Thank you for reaching out to us, As I understand you are trying to activate the P2 premium free trial, during the process you are getting error 43881.

    Researched on this error code and noticed few cases internally regarding this error, this can be resolved by contacting our support - https://support.microsoft.com/en-gb/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2 based on your country code select the appropriate contact number and get a case created with our subscription team further they will validate your details using and further you will be able to activate the P2 premium free trial.

    Let me know if you have any further questions, feel free to post back.

    Please remember to "Accept Answer" if answer helped, so that others in the community facing similar issues can easily find the solution.

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