PRINTER REDIRECT NOT WORKING PROPERLY.

Mohamed Junaid 0 Reputation points
2024-03-09T12:02:58.7733333+00:00

We use Windows Server 2016 in our small business configuration, and our retail locations connect to the server via RDP. Retail establishments print bills and link the server to SAP software. They'll use their home printer to print the copies. However, the final server update that was completed after the procedure is not occurring; the local printer is not displayed when we enter RDP and search devices and printers. I have updated the printer management to include all drivers. The server manager also showing error "HP LaserJet service stopped", when i manually restart, it will automaticaly stop. I just restarted the spooler service and server everything. Please Answer ......Screenshot 2024-03-09 110549

Windows Server 2016
Windows Server 2016
A Microsoft server operating system that supports enterprise-level management updated to data storage.
2,374 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,248 questions
Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
641 questions
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  1. Karlie Weng 14,181 Reputation points Microsoft Vendor
    2024-03-12T03:14:29.7766667+00:00

    Hello,

    If your service is stopped automatically, it may be affected by 3rd party software. Please check if you installed new software or make other changes.

    Since you may do basic troubleshooting, you can go to event log and see if there is any error in your system / application log.

    If the Answer is helpful, please click "Accept Answer" and upvote it.