I don't have any azure subscription but received a mail with invoice of a whopping amount.

Question

I have received a mail from azure (azure-noreply@microsoft.com) with an invoice of around $19,328.00. I have logged into my account and verified each and everything and can't see any subscription that is either active or deactivated.

I am not able raise support ticket from azure portal it is throwing error (The portal is having issues getting an authentication token. The experience rendered may be degraded. Additional information from the call to get a token: Extension: Microsoft_Azure_Support Resource: self Details: The logged in user is not authorized to fetch tokens for extension 'Microsoft_Azure_Support' because the user account is not a member of tenant).

Any help is appreciated in advance!

Answer 1

Hi Shahbaz,

If you are having issues submitting a ticket through the portal, then I suggest you call:

Global Customer Service phone numbers

https://support.microsoft.com/en-us/topic/global-customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2

(see the business phone support numbers).

If this is helpful please accept answer.