profile picture not updated in teams

Question

Hi All

For one of my user i have updated one of my users profile picture from Microsoft 365 admin console one week back. but in MS teams it shows the old profile picture. How do i troubleshoot this issue. experts guide me.

Answer 1

Hi @Glenn Maxwell ,

Does anyone else have the same issue in your organization?

Have you tried to change your picture again in Team client?

In this case, we recommend you try to clean your client cache file to see if it works for you.

https://www.uvm.edu/it/kb/article/clearing-teams-cache/

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