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profile picture not updated in teams

Glenn Maxwell 11,336 Reputation points
2020-11-12T20:53:01.493+00:00

Hi All

For one of my user i have updated one of my users profile picture from Microsoft 365 admin console one week back. but in MS teams it shows the old profile picture. How do i troubleshoot this issue. experts guide me.

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  1. JimmyYang-MSFT 53,061 Reputation points Microsoft Vendor
    2020-11-13T08:44:49.27+00:00

    Hi @Glenn Maxwell ,

    Does anyone else have the same issue in your organization?

    Have you tried to change your picture again in Team client?

    In this case, we recommend you try to clean your client cache file to see if it works for you.

    https://www.uvm.edu/it/kb/article/clearing-teams-cache/

    If the response is helpful, please click "Accept Answer" and upvote it.

    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

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