I am trying to activate Microsoft Entra ID P2 trial license. However, I am getting error saying 'Sorry, we need additional information to verify your identity. Please contact support'.

Question

I think it has something to do with multiple authentication attempts which I got due to not being able to proceed with activation. I was getting error before this but now I have no way of moving forward with installation.

Answer 1

Hi @Parth Ladola

Thank you for reaching out to the community forum!

For your query I have understand you're facing an issue with activating your Microsoft Entra ID P2 free trial version.

To activate free trial of Microsoft Entra ID P2 you need an active Azure Subscription, if you don't have the one, you can create from here.

After successful registration follow the below steps to activate a free trial of Microsoft Entra ID P2.

Sign into Azure Portal in the search box Search for Microsoft Entra ID and select it from the results.

In the left pane select Licenses->Overview In the top right under "Quick tasks" select "Get a free trial." Select Microsoft Entra ID P2 and select Activate. On the same page under the "All products" tab, you see the list of licenses you have, and you can assign as per your requirements.

After selecting Get a free trial, click on Activate as below:

It will direct you to a Microsoft Entra ID P2 Trial page by asking your email please follow the on-screen instructions and fill the required details to activate your free trail.
In order to activate a free trial of Microsoft Entra ID P2, you need credit card information.

Microsoft Entra ID P2 free trail are limited to one free trial per tenant, if you have already activated the Microsoft Entra ID P2 free trial in past it will not allow you activate again.

If you have already followed above pre-requisites, could you please provide more details about the error message you are seeing while creating the Microsoft Entra ID P2? This will help us understand the issue better and provide a more accurate solution.

Hope this answer helps. Do let us know if you any further queries.

Reference: https://learn.microsoft.com/en-us/answers/questions/1464265/i-cant-activate-the-trial-of-microsoft-entra-id-p2

https://learn.microsoft.com/en-us/answers/questions/1458038/entra-id-p2-free-trial-is-not-working-with-azure-f

Thanks,
Akhilesh.

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