I'm having an issue getting into my Azure Sandbox

Question

I'm having an issue getting into my Azure Sandbox.

Error Code: 53003

Request Id: 2f671112-0ca2-41cb-95f3-a571d8a5c700

Correlation Id: 516c7013-0775-4624-8e20-7e74a5906ad8

Timestamp: 2024-03-10T20:27:12.362Z

App name: Microsoft Docs

App id: 18fbca16-2224-45f6-85b0-f7bf2b39b3f3

IP address: 163.116.249.64

Device identifier: Not available

Device platform: Windows 10

Device state: Unregistered

Can you please help resolve the issue?

Thanks,

Antonio Soto

Answer 1

Hi @Soto, Antonio,

Thanks for choosing this community Q&A forum to address your concern.

Error code 53003 typically indicates an issue related to authentication or authorization when accessing Azure services. It states that this issue might be due to an access conditional policy set up since that error ID means that you were able to log in but did not satisfy all the conditions to get in.

This is a conditional access policy. You will have to consult with your IT Administrator to see which Conditional Access Policy is being applied to your account. It may be a location policy, but it is best to check with your team.

check for sign-ins on your account and look up "Conditional access: Failure" as shown in the Screenshot below:

Conditional Access Error codes:

You can follow with additional link: https://learn.microsoft.com/en-us/entra/identity/conditional-access/troubleshoot-conditional-access.

 

Please "Accept answer" if the information helped you. This will help us and others in the community as well. If you are still facing the issues let us know with the screenshot, we are glad to help you.

Thank you.