I can not acccess my email, I keep getting this message

Chavanun Boonnayanont 5 Reputation points
2024-03-11T03:59:55.5866667+00:00

Hi,

I was wondering if anybody can help me with this. I have been trying to login into my email but I keep getting this message, and I'm not too sure how to fix this issue.

UTC Date: 2024-03-11T03:55:19.306Z

Client Id: 0EEEAAF7034645DFAC5261FA775B1259

Session Id: 2714bb7d-36af-4228-b136-9e6b8e01f8bd

Client Version: 20240229049.13

BootResult: configuration

Back Filled Errors: Unhandled Rejection: Error: 500:undefined|undefined:undefined

err: Microsoft.Exchange.Data.Storage.TenantAccessBlockedException

esrc: StartupData

et: ServerError

estack: Error: 500

at Object.s [as createStatusErrorMessage] (https://res.cdn.office.net/owamail/hashed-v1/scripts/owa.mailindex.b795cd95.js:2:84018)

at https://res.cdn.office.net/owamail/hashed-v1/scripts/owa.mailindex.b795cd95.js:2:95895

st: 500

ehk: X-OWA-Error

efe: TYAPR01CA0082, SI2PR02CA0013

ebe: TY0PR06MB5056

emsg: TenantAccessBlockedError

Office
Office
A suite of Microsoft productivity software that supports common business tasks, including word processing, email, presentations, and data management and analysis.
1,287 questions
0 comments No comments
{count} vote

1 answer

Sort by: Most helpful
  1. Lars Rune Bjørnevik 0 Reputation points
    2024-04-16T12:24:24.0633333+00:00

    clientIPAddress 51.175.167.63

    X-ClientId: A4A0C8EDE7F54391B9AEEDB749423827

    request-id 14095476-582b-f2ca-f7ac-2de2972b87b9

    X-OWA-Error Microsoft.Exchange.Data.Storage.TenantAccessBlockedException

    X-OWA-Version 15.20.7452.50

    X-FEServer PR0P264CA0276

    X-BEServer PAXP193MB1901

    Date:16.04.2024 11:58:30

    0 comments No comments