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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 44%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
Hi,
I am trying to update my profile photo in MS Teams and as soon as the photo is uploaded it's blurry. However, the original photo is clear. I have read other articles and I have tried the following:
I have had no luck at all. Is this a known MS issue and there is no fix? Can someone please assist me with this
Cheers,
Tariq
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 97%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELJ%3C/text%3E%3C/svg%3E)
I am shooting the pictures of my whole company and this problem bothers me a lot. I put very much work into the profile pictures, only to end up with some blurry looking mush like we live in 1995. And like that is not enough, of course all of the employees think it is my fault. Could this issue please, please be fixed?
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 76%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Once we made the image a square, it worked perfectly. Anything else we did just looked terrible.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
Hi,
I am having the same problem, and my photo is also less than 4mb and is saved as png. it's clear but blurry in outlook and teams.
It's been 2 months since I posted this issue and still no solution. I think this is a known MS issue and my guess is that MS lowers the photo resolution when it gets uploaded even though the actual photo quality is clear.
Same. Ours is grainy instead of blurry. Also under 4MB.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 49%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELM%3C/text%3E%3C/svg%3E)
Hi @Tariq
If you want to upload an image to Teams as your profile photo, the image needs to be smaller than 4MB.
Based on your description, the problem may be that the resolution of the image may be too high to be used as a profile picture. Try uploading that copy as your profile picture or lowering the image resolution to see if it's clearer.
According to feedback from forum users, .png images may be clearer than jpg, please try changing the image format to .png.
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The image size is 1.35MB and type is .jpeg. In this case since the image size is less than 4MB, are you able to confirm what the issue might be? I have also tried uploading a .png file but no luck. I can send a copy of the photo via private message if you would like to investigate further.
Thanks for your help.
Cheers,
Tariq
Hi @Tariq
We will conduct further research and testing on your problem, and if there is a better solution, we will contact you as soon as possible. Thank you for your understanding and support.
This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 57.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENK%3C/text%3E%3C/svg%3E)
I'm looking forward for the solution too...
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 45%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENN%3C/text%3E%3C/svg%3E)
I'm looking forward for the solution too...and I also made all the things with pixels, size, png...still blurry.