I am not getting the choice to approve sign in request in authenticator app

Question

I am trying to get into my account on my computer. I get the number on my computer to approve in the authenticator app but in my app, I am not getting anything to approve. When I press I cant use my authenticator all right now, the choices are approve request in authenticator app (which obviously I can’t do) or use a verification code that is displayed in authenticator app (which i am not getting a verification code on my app). I have restarted my phone and updated the app. This is not my first time doing this, it has worked before.