I am not getting the choice to approve sign in request in authenticator app

allison smith 10 Reputation points
2024-03-11T12:31:42.04+00:00

I am trying to get into my account on my computer. I get the number on my computer to approve in the authenticator app but in my app, I am not getting anything to approve. When I press I cant use my authenticator all right now, the choices are approve request in authenticator app (which obviously I can’t do) or use a verification code that is displayed in authenticator app (which i am not getting a verification code on my app). I have restarted my phone and updated the app. This is not my first time doing this, it has worked before.

Microsoft Security | Microsoft Authenticator
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