Microsoft Security | Intune | Application management
Managing apps and software deployment through Microsoft Intune
Android: Intune Company Portal Block Outlook Mobile Add-in Login authentication
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Maiken Chen
1
Reputation point
Hi when our customer try to use android outlook app to schedule a zoom meeting, it was blocked by Intune Company Portal when they try to login though sso.
the following step is:
39495-fail-step.pdf
And the CA Policies Configure is:
39571-ca-policies-configure.pdf
Can we get a troubleshooting meeting with you to see what's happened in our customer?
Microsoft Security | Intune | Application management
Microsoft Security | Intune | Other
Microsoft Security | Intune | Other
Other Intune-related topics, including unsupported scenarios and platform-specific behaviors
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Crystal-MSFT 54,206 Reputation points Microsoft External Staff2020-11-13T07:26:08.893+00:00 @Maiken Chen , From your description, I know you want to get a troubleshooting meeting. As forum, we has limitation on this. we suggest to open case to troubleshoot such issue. To open case, we can refer to the following article:
https://learn.microsoft.com/en-us/mem/get-supportFor our issue, we can restart outlook and see if the issue persists. If yes, check if the device is existing in Intune. And go to AAD portal and check the sign-in log to see if we can find any detailed error there:
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Crystal-MSFT 54,206 Reputation points Microsoft External Staff
2020-11-17T02:09:33.08+00:00 @Maiken Chen , , Hope things going well. I am writing to see if there's any update on our issue. If there's anything we can help, feel free to let us know.
Thanks and have a nice day!
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Maiken Chen 1 Reputation point
2020-11-17T02:27:49.33+00:00 @Crystal-MSFT , we are contact with our customer to see, if they are available open a case on azure portal
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Crystal-MSFT 54,206 Reputation points Microsoft External Staff
2020-11-17T03:11:06.777+00:00 @Maiken Chen , , Thanks for the update. If we can get resolution in the case, I appreciate your help to share here to help others who have the same issue.
Thanks and have a nice day!
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