Cancel subscription account and debate charges.

Leohr, Carter 0 Reputation points
2024-03-11T18:14:33.11+00:00

I started a free account for a classroom project and put my dad's credit card on the account with the assurance that the service would be free. Somehow it charged my dad's credit card $40 so we looked at everything and found some services that were somehow not free. We changed everything to free and now we have a new bill for $100+ and we can't understand why we were charge or HOW TO DELETE IT. How do we stop getting charged for a free account for a classroom project? I just want to delete the whole thing but can't do that and can't even remove the credit card. We tried calling customer service and got a machine that told us to create a ticket and hung up on us. This is the worst customer support ever and seems like a scam. Please help me delete my account and refund the $100+ we were charged when EVERYTHING was marked free.

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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