Flow entity with name <Flow-ID> does not exist in the store!

Question

I have a library in Sharepoint that contains files. One column contains a button that triggers a flow that then updates a number column in the same library. Some of the time when the button is clicked I get the error "Flow entity with name <Flow-ID> does not exist in the store!".

The thing that rattles me is that this error does not happen every time the column button is pressed.

The flow starts with the trigger "manual"/"For a selected file" (Turns into manual on save) and updates the column using "Update file properties".

The flow works very well, and when I test it som Power Automate it has never failed. It is only when the button is pressed in Sharepoint that triggers the flow it sometimes gives the aforementioned error. If I close the side panel and click the button again, it might work flawlessly, or it might not.

I have been wracking my head on this issue for quite a few hours, and I have tested it in other tenants, without any success.

Is anyone able to help?

Button json

{
  "$schema": "https://developer.microsoft.com/json-schemas/sp/v2/column-formatting.schema.json",
  "elmType": "div",
  "attributes": {
    "class": "ms-fontColor-themePrimary ms-fontColor-white--hover ms-bgColor-white ms-bgColor-themePrimary--hover ms-borderColor-themePrimary ms-borderColor-themePrimary--hover"
  },
  "style": {
    "visibility": "=if([$PurchaseOrderNo], 'hidden', 'visible')",
    "justify-content": "center",
    "align-items": "center",
    "flex-direction": "column",
    "padding": "2px 2px",
    "width": "100px",
    "font-size": "12px",
    "border": "1px solid",
    "border-radius": "10px",
    "cursor": "pointer",
    "margin": "6px 0",
    "height": "auto",
    "text-decoration": "none",
    "display": "flex"
  },
  "txtContent": "Mark completed",
  "customRowAction": {
    "action": "executeFlow",
    "actionParams": "{\"id\": \"<FLOW-ID HERE>\"}"
  }
}

Answer 1

I also had "randomly" for some "run-only" users: 

 

I could resolve it by asking the user

1. to stay in the same browser and open a New tab
2. open URL: https://make.powerautomate.com/environments/[Your_ ENV] 

3) when logged in, go back to the tab with the button to start the workflow.

 

Now the user did not get the error anymore.

 

Kind regards,

Martine

Answer 2

Hi @Marius Sørensen Bakken,

Thank you for posting in this community.

I checked your JSON and didn't find a problem. So, Please kindly provide more information below to let us work further.

1. Please check again that your flow-id is correct.
2. Since your problem occurs by chance, I suspect it's most likely a network request issue. You can follow this article to see if there is a problem with your network requests. Reference: Capture a browser trace for troubleshooting
3. I suggest you check your network to make sure it's in good shape and check after a while if the problem still exists.

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Answer 3

Hi @Marius Sørensen Bakken,

I am sorry that my method didn't solve your problem. Due to the lack of resources available to us in the forum, it is difficult for us to pinpoint the real cause of the problem. Therefore, I suggest you open a ticket and ask.

Please accept my sincerely apologize for any in convenience this may cause. Thank you for your kind understanding.

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