Skype for Business doesn´t work for me. I can´t login

John Rubin 0 Reputation points
2024-03-12T11:12:54.76+00:00

Hello!

I can´t log into Skype. I always get this error-message.

The english translation is "No Skype for Business server could be found for reqcon.se with Skype for Business. There may be a problem with the DNS configuration for the domain. More information is available in KB2566790. Contact the system administrator."

I have an Office-license, so I don´t understand this error.

Can you help me please?

Skype

Best Regards John

Skype for Business
Skype for Business
A Microsoft communications service that provides communications capabilities across presence, instant messaging, audio/video calling, and an online meeting experience that includes audio, video, and web conferencing.
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  1. JimmyYang-MSFT 48,871 Reputation points Microsoft Vendor
    2024-03-14T02:28:40.7366667+00:00

    Hi @John Rubin

    To troubleshoot your issue, I have some questions to confirm with you:

    1)Have you tried to change another account to see if it can be reproduced?

    2)Do you have any operations before this issue occurred?

    According to your description, it seems you are using Skype for Business online. In this way, we firstly recommend you ask your admin to help check them at first. Moreover, if convenient, please change to other networks outside your organization to check if it can make any difference. For more information, please refer to Troubleshooting Skype for Business Online DNS configuration issues in Office 365


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